Frequently Asked Questions
Everything you need to know about your signature scent journey.
Are your fragrances authentic?
Absolutely. Crist Fragances only stocks 100% genuine products sourced directly from authorized distributors and the original fashion houses.
How long does shipping take?
Standard shipping typically takes 3-5 business days. We also offer expedited shipping options at checkout if you need your fragrance sooner.
What is your return policy?
We offer a 30-day return policy for unopened and unused items in their original cellophane packaging. Due to hygiene reasons, we cannot accept returns on sprayed bottles.
Do you offer samples or decants?
We currently focus on full-sized bottles and official gift sets, but we often include complimentary discovery samples with every qualifying order.
How should I store my perfume to ensure it lasts?
To preserve the integrity of the scent, store your bottles in a cool, dry place away from direct sunlight and extreme temperature fluctuations.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern 'Buy Now, Pay Later' options like Klarna and Afterpay.